

Scalp and Hair Match
Clinically developed skincare for sensitive skin and long‑term skin health
Understand your scalp. Receive treatment matched to your results.
Identify priorities related to oiliness, flaking, sensitivity, scalp discomfort, shedding, and hair quality. After your results are ready, we create a personalized scalp serum matched to your profile.
Included
- At-home Scalp & Hair Profile test
- Personalized scalp and hair report
- Ingredient and product guidance
- Custom scalp serum formulated from your results
- Shipping of your completed serum
How It Works
- Collect your sample at home.
- Return your sample to our laboratory.
- Receive your report within 2–3 weeks after it reaches our laboratory.
- We formulate your custom scalp serum within 5 business days.
- Your serum is shipped to you.
Return postage: Prepaid sample return is included for customers in New Zealand and Australia. Customers in all other countries must arrange and pay for tracked return postage to our laboratory.
Match My Scalp Care
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Trusted by customers worldwide

Scalp and Hair Match
FAQs
Who is Scalp and Hair Match for?
It is designed for people experiencing flaking, oiliness, sensitivity, scalp discomfort, increased shedding, poor hair quality, or uncertainty about which scalp products to use.
Is the custom scalp serum included?
Yes. Your custom scalp serum is formulated from your results within five business days after your report is completed. Serum shipping is included.
Does this test diagnose hair loss or a scalp condition?
No. It identifies scalp and hair-related biological priorities to guide personal care. It does not diagnose infections, alopecia, dermatitis, psoriasis, or other medical conditions.
Can it tell me why my hair is shedding?
Your report may identify scalp and hair-support priorities associated with your results. Hair shedding can have many causes, so persistent, sudden, or patchy hair loss should be assessed by a healthcare professional.
Will I receive product recommendations?
Yes. Your report includes ingredient and product recommendations suited to your results. These may include Skinara products and selected products from other brands.
Should I stop using my scalp products before collecting my sample?
Follow the instructions supplied with your kit. Avoid introducing new scalp products immediately before testing unless directed otherwise.
Can I complete the test at home?
Yes. The kit includes instructions for collecting and returning your sample from home.
When will I receive my report?
Your report is usually available within 2–3 weeks after your sample reaches our laboratory.
Can I repeat the test?
Yes. Repeating the test can help you see whether your scalp priorities have changed after following a consistent routine.
When should I consult a dermatologist?
Seek professional assessment for sudden or patchy hair loss, scalp pain, bleeding, sores, pustules, significant crusting, scarring, or rapidly worsening symptoms.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible. We operate on New Zealand Standard Time (NZST).
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Shipping Information
We ship within 24 hours. Please note, delivery times for international orders may be longer due to customs processing in the destination country.
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Customer Support
Please check our FAQs, and if your question isn’t listed, contact us via chat or through the Contact Us section by email.
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FAQ’s
Please check our FAQ section, as it answers most common questions.
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Contact Us
When contacting us, please provide details such as your Order Number, Order Date, Customer Name, and any other relevant information. This will help us respond to your inquiry more efficiently.
Free Shipping with Minimum Orders
Clinically Tested
Clean & Natural Ingredients
Vegan Skincare
Never Tested on Animals